Build the Machine That Builds the Business.
Operations
Mosaic delivers embedded operational leadership - bringing structure, systems, and momentum to your internal processes.
What Got You Here Won’t Scale You There.
You’ve got traction. Maybe even product-market fit. But internally, it’s messy: inconsistent processes, unclear accountability, and manual everything. Execution becomes reactive, and your team spends more time solving problems than preventing them.
Mosaic delivers operational leadership that creates order from chaos. We optimize how your business runs, so you can spend more time leading - and less time untangling.
Productized Operational Support, Tailored to Your Stage
TIER 1: Operational Foundations
Perfect for small teams feeling the friction of growth.
Audit of current workflows and systems
Core process mapping (sales, delivery, client onboarding, etc.)
Recommended SOP templates and process libraries
Project management system setup + training
Biweekly check-ins + issue tracking
Starting at: $2,000/month
TIER 2: Growth Operations
Perfect for scaling teams managing people, systems, and complexity.
Quarterly operational roadmap
KPI alignment across functions
Department-level process optimization
Implementation of project ops and execution rhythms
Org chart clarity + team accountability models
Weekly ops sync with team leads
Starting at: $4,500/month
TIER 3: Embedded COO
Perfect for founders needing executive-level leadership without the full-time title.
Everything in Tiers 1 & 2
Active participation in leadership and planning meetings
Full ops roadmap design + tracking
Strategic hiring + vendor ops coordination
Team performance systems + culture of execution
Internal comms, change management, and rollout support
Starting at: $7,500/month
Ideal Fit
Mosaic Operations is Right For You If…
You’re running a team, but every day feels reactive
Things are getting done, but not always efficiently
You’ve outgrown duct-taped systems and undocumented processes
You want a partner who can lead, not just advise
You’re ready to move from “doing” to “operating”
Testimonial
“We had the right team, but the wrong structure. Mosaic helped us build the internal engine to support our growth. We finally have systems that scale and a team that’s aligned.”
— Founder, Professional Services Firm
FAQs
FAQs
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Yes, but we start with process first. We recommend tools that fit your workflows, not the other way around. Implementation is included in most tiers.
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We embed directly - on calls, in systems, and in the flow of work. You get a true operating partner, not a one-off audit.
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Absolutely. We can support hiring operations managers, project leads, or specialists - and help define those roles clearly.
Internal Chaos Isn’t a Badge of Honor. It’s a Bottleneck.
Let’s design the structure your business needs to scale, without slowing down.