Build the Machine That Builds the Business.

Operations

Mosaic delivers embedded operational leadership - bringing structure, systems, and momentum to your internal processes.


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What Got You Here Won’t Scale You There.

You’ve got traction. Maybe even product-market fit. But internally, it’s messy: inconsistent processes, unclear accountability, and manual everything. Execution becomes reactive, and your team spends more time solving problems than preventing them.

Mosaic delivers operational leadership that creates order from chaos. We optimize how your business runs, so you can spend more time leading - and less time untangling.

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Productized Operational Support, Tailored to Your Stage

TIER 1: Operational Foundations

Perfect for small teams feeling the friction of growth.

  • Audit of current workflows and systems

  • Core process mapping (sales, delivery, client onboarding, etc.)

  • Recommended SOP templates and process libraries

  • Project management system setup + training

  • Biweekly check-ins + issue tracking

Starting at: $2,000/month


TIER 2: Growth Operations

Perfect for scaling teams managing people, systems, and complexity.

  • Quarterly operational roadmap

  • KPI alignment across functions

  • Department-level process optimization

  • Implementation of project ops and execution rhythms

  • Org chart clarity + team accountability models

  • Weekly ops sync with team leads

Starting at: $4,500/month


TIER 3: Embedded COO

Perfect for founders needing executive-level leadership without the full-time title.

  • Everything in Tiers 1 & 2

  • Active participation in leadership and planning meetings

  • Full ops roadmap design + tracking

  • Strategic hiring + vendor ops coordination

  • Team performance systems + culture of execution

  • Internal comms, change management, and rollout support

Starting at: $7,500/month


Ideal Fit

Mosaic Operations is Right For You If…

  • You’re running a team, but every day feels reactive

  • Things are getting done, but not always efficiently

  • You’ve outgrown duct-taped systems and undocumented processes

  • You want a partner who can lead, not just advise

  • You’re ready to move from “doing” to “operating”

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Testimonial

“We had the right team, but the wrong structure. Mosaic helped us build the internal engine to support our growth. We finally have systems that scale and a team that’s aligned.”

— Founder, Professional Services Firm

FAQs

FAQs

  • Yes, but we start with process first. We recommend tools that fit your workflows, not the other way around. Implementation is included in most tiers.

  • We embed directly - on calls, in systems, and in the flow of work. You get a true operating partner, not a one-off audit.

  • Absolutely. We can support hiring operations managers, project leads, or specialists - and help define those roles clearly.

Internal Chaos Isn’t a Badge of Honor. It’s a Bottleneck.

Let’s design the structure your business needs to scale, without slowing down.

Book Your Discovery Call